2013 UEFA Champions League final – Wembley Stadium – Saturday 25 May at 19.45 local time
The international ticket sales phase for the 2013 UEFA Champions League final ran from Monday 11 February to Friday 15 March.
• Application process
The 2013 UEFA Champions League final ticket portal was open for orders from the international general public between 12.00CET on 11 February and 18.00CET on 15 March. The portal is accessible exclusively through UEFA.com.
Each applicant was asked to complete the online application form for a maximum of two tickets and entered the ticket ballot, regardless of the time of submission within the application period.
Applicants will be informed by email by 28 March as to whether they have been successful or not. They will also be able to check the status of their orders via the UEFA Champions League final 2013 ticket portal. Tickets will be delivered by registered post no later than end of April 2013.
Any ticket order not in accordance with the 2013 UEFA Champions League final ticketing Terms and Conditions will be rejected.
Tickets were available in four price categories (GBP) – Category 1: £330, Category 2: £230, Category 3: £140, Category 4: £60.
Youth Package tickets for one child accompanied by one adult were available at discount prices in Category 2: £120 (1 adult + 1 child ticket).
Payment for all tickets is by credit card only. If you are a successful applicant your credit card will be charged automatically and no changes or cancellations will be accepted after 15 March (18.00CET).
• Applicants vetted
All ticket holders are bound by the ticketing Terms and Conditions; UEFA will take action in cases of any breaches. Online applications will be verified with the competent authorities to ensure that anyone banned from attending football matches cannot purchase the tickets. Sales of tickets for the Wembley final will be conducted exclusively through UEFA.com. UEFA urges all fans to refrain from buying tickets or hospitality packages from unauthorised sellers, agents or websites – such tickets may be counterfeit or invalid, and an unaware purchaser may be refused entry to the stadium.
Supporters attending the final are warned that tickets will be personalised and that security checks at the stadium are planned.
• Customer service
If you have questions about ticket sales, please check our help/FAQ section. For questions not addressed in the FAQ section, fans should contact the customer service appointed by the English Football Association (FA):
By email: firstname.lastname@example.org
By phone to the following numbers:
From UK – 0844 844 1313
Outside UK – +44 (0)208 616 5432
Opening times: 09.00–17.00GMT Monday to Friday
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