Ticket sales for the 2014 UEFA Champions League final – to be played at the Estádio do Sport Lisboa e Benfica on Saturday 24 May – ran from 10 to 21 March, exclusively via UEFA.com.
• Application process
The 2014 UEFA Champions League final ticket portal was open for orders from the international public between 12.00CET on 10 March and 18.00CET on 21 March.
Each applicant was asked to complete the online application form for a maximum of two tickes and entered the ballot regardless of the time of submission within the application period.
Applicants will be informed by email by Monday 7 April as to whether they have been successful or not. Applicants will be able to check the status of their orders using the 2014 UEFA Champions League final ticket portal from that same date. Tickets will be dispatched by registered post no later than the end of April.
Any ticket order not in accordance with the 2014 UEFA Champions League final ticketing Terms and Conditions will be rejected.
Tickets were available in four price categories.
Category 1: €390, Category 2: €280, Category 3: €160, Category 4: €70.
Youth Package tickets for one child accompanied by one adult were available at discount prices in Category 2: €140 (1 adult + 1 child ticket).
Payment for all tickets is by credit card only. If you are a successful applicant your credit card will be charged automatically and no changes or cancellations will be accepted after 21 March (18.00CET).
• Applicants vetted
All ticket holders are bound by the ticketing Terms and Conditions and UEFA will take action in cases of breaches. Online applications will be verified with the competent authorities to ensure that anyone banned from attending football matches cannot purchase tickets. UEFA Champions League final ticket sales are conducted exclusively through UEFA.com. UEFA urges all fans to refrain from purchasing tickets or hospitality packages from unauthorised sellers, agents or websites as such tickets may be counterfeit or invalid and unaware purchasers may be refused admission to the stadium.
Fans attending the final are warned that tickets will be personalised and security checks at the stadium are planned.
• Customer service
If you have questions about ticket sales, please check our Help/FAQ section. For questions not addressed in the FAQ, contact the customer service appointed by the local organising committee:
By email: firstname.lastname@example.org
By phone to the following numbers:
From Portugal – 21 011 44 88
Outside Portugal – 00351 21 011 44 88
Opening times: Monday to Friday 09.00–19.00 local time
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