UEFA delivers warning about unauthorised tickets for upcoming finals

UEFA wishes to remind fans about its ticketing process, the dangers associated with purchasing tickets on the secondary market and warns of the risk of counterfeit tickets being in circulation.

In view of the upcoming UEFA competitions’ finals, UEFA strongly urges fans not to purchase tickets on the secondary market.

Ticket sales to the general public and fans of the teams who have reached the finals are carried out exclusively by UEFA. All tickets for the finals are mobile tickets and are distributed via the official UEFA Mobile Tickets app, which will generate a unique QR-code for each ticket. There will be no paper tickets or print-at-home tickets.

All tickets to the finals are issued by UEFA and are subject to strict terms and conditions which prohibit their unauthorised advertisement, resale or transfer. As such, any tickets which are offered for sale by third parties on the internet (including on social media, marketplaces and secondary ticketing platforms) are advertised in breach of the ticket terms and conditions. UEFA actively enforces its ticketing terms and conditions, including by monitoring the internet, and will take action (including cancelling tickets) where unauthorised advertisements are identified.

Fans should also be aware that third parties offering for sale tickets on the internet are often not in possession of the tickets which they claim to have for sale, despite demanding exorbitant prices for such tickets.

In addition, UEFA is conscious that the demand for tickets to the finals may result in counterfeit tickets entering the secondary market. These tickets will not give fans access to the stadium.

Whilst UEFA understands that there will be fans who have been unsuccessful in their application for tickets, fans are strongly advised not to travel to the stadiums without tickets or purchase tickets on the secondary market. In order to maintain the safety and security of fans, ticket holders should be aware that checks will be carried out at the finals and the local authorities in the cities will take action against the unauthorised resale of tickets.