Our aim is to make the UEFA Champions League final fully accessible to everyone and create a diverse and inclusive environment to meet the needs of all football fans.
This page will be updated regularly with more details, so keep checking it to ensure you have the best experience possible!
📱 Ticket distribution
Please keep in mind tickets will be delivered gradually on the UEFA Mobile Tickets app closer to the match. You’ll receive an email when your ticket/s have been sent to you.
If you’re a disabled passenger, make sure you inform your airline in advance and arrange assistance for your journey to Istanbul.
Istanbul has a range of accessible public transport options that will be in operation during the UEFA Champions League final.
Metro, tram and public buses have all improved services to allow easy and safe access for all. The majority of metro stations are wheelchair accessible and have specific features in place for blind and partially sighted passengers. Tram line 1 has low-level floor vehicles whilst tram line 4 has ramps for their high-floor vehicles.
Public buses are accessible for disabled passengers including wheelchair users, but like any city, travelling during rush hour is extremely busy. Visit Metro Istanbul for more information.
This is the most convenient option for disabled fans to get to the stadium. The shuttle buses will be operating from the airports and transport hubs in the city centre on matchday.
The stadium is accessible by public transport, but spectators will be required to make multiple changes. The following metro lines which run from the city centre to the stadium (Olimpiyat) are accessible:
Once you arrive at the Olimpiyat metro station, there are elevators located at the end of the platforms which brings you directly to the exit level.
If you have applied for an accessibility ticket, you can also apply for a complimentary parking pass. The parking passes will be allocated on a first come, first serve basis. You will receive an email from UEFA’s ticketing team if your application is successful.
The accessible parking is located in either P4 or P9, which are close to the accessible gates P and J respectively. Volunteers will be on hand to support spectators to their gates.
Car parking opens at 18:00 local time and travel to the stadium will take longer than you expect due to extensive road closures around the stadium, so please allow additional time for this.
There are two types of accessibility tickets available for the UEFA Champions League final – Wheelchair User tickets and Easy Access tickets. All accessibility tickets come with a complimentary companion ticket should you need one.
For more details, be sure to read the Accessibility tickets FAQs.
Please use the stadium gates as stated on your tickets. The gates have been specifically allocated to help you access the stadium with ease.
Exact locations by ticket type can be found below:
West stand – Gate E
North stand (Inter supporters) – Gate J
East stand – Gates L & N
South stand (Man City supporters) – Gate P
North stand – Gate H & J
East stand – Gates K, L, M & N
South stand – Gate P & R
📍 Services at the stadium
Volunteers will be available throughout the match to assist you. You will be able to find them by the concourse behind your seats.
ADC will be available in English and Turkish via headsets which can be collected from accessibility volunteers after entering the gates E, J, L, N and P. Headsets should be returned at the end of the match at the same gates.
English: 99.0 MHZ
Turkish: 106.8 MHZ
Accessible toilets are located between the designated accessible entrance gates and the accessible viewing areas. These toilets are gender-neutral. For Wheelchair User and Easy Access ticket holders, these toilets will be between 15 and 65 metres from your seats.
A limited number of wheelchairs are available. If you require a wheelchair when you arrive at the stadium to help you reach the viewing areas inside the stadium, these can be requested at the gate. Depending on the location of your ticket, wheelchairs may be kept for the duration of the match.
All accessibility tickets are located on the same level as the gates and therefore ticket holders should not require the use of lifts on-site.
All concession stands have low-level counters and tactile paving. The left lane when facing the concession stands is the dedicated priority lane and will be signposted with the internationally recognised symbol for disability.
Guide dogs and assistance dogs are welcome with ticket holders who require their service.
There are no dog relieving stations but fans with a guide or assistance dog will be seated on the aisle, so if you need to exit you can leave and come back. Please speak to an accessibility volunteer at the stadium for assistance.
🎶 UEFA Champions Festival
🚨 Check back soon for detailed information about the UEFA Champions Festival accessibility facilities.