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At the stadium

Let me give you top tip

Don’t forget to check the requirements for stadium entry on our COVID-19 guidance page before you head to the venue. You’ll need a negative COVID-19 test result in form of a QR code on the CoronaCheck app in addition to your match ticket.

Welcome to Johan Cruijff ArenA, the venue for four EURO 2020 fixtures including one in the round of 16.

This EURO will be a little different, so let's work together to get familiar with Johan Cruijff ArenA and make sure this is still a tournament to remember for football.

Download map

Using the Volkswagen EURO 2020 Map on our official app, you can easily locate the nearest Fan Shop, bag deposit area or spectator info points closest to your current location in the stadium.

All venues for EURO 2020 will operate a strict no smoking policy. This includes the use of tobacco and vaping products across all areas of the stadium.

🎒 Bag policy and bag deposits

You can only enter the stadium with a bag no bigger than A4. So it's best if you don't bring a bag at all. If you have additional luggage or large items, please check the map above to find a Bag Deposit area nearest you where it can be left during the match.

There are two bag deposits at the Johan Cruijff ArenA. A fee of €8 (excluding €5 deposit for the key) per locker applies.

You can leave your bag at the ArenAPark where you will find small lockers (40 x 30 x 21 cm). Above the entrance to the Ziggo Dome (take the stairs up from the square) you will find larger lockers (78 x 33.5 x 50 cm).

Check out the Stadium Rules for more information.

❗ Remember, other items such as professional cameras, umbrellas or food and drinks won't be allowed. Best read our Matchday checklist to be prepared.

🍟 🥤 Food and drinks
  • Food and beverage concessions at Johan Cruijff ArenA will open three hours before kick-off and close one hour after final whistle.
  • Concessions will offer a range of food, including vegetarian and vegan options.
  • Spectators are asked to observe COVID-19 mitigation measures, which will be in place at each concession outlet. This includes distanced queuing and hand sanitation.
🛍️ Merchandise

EURO 2020 official merchandise will be available around the Johan Cruijff ArenA at Johan Cruijff Boulevard, as well as in the stadium concourse itself.

Please see the map above or use the Volkswagen EURO 2020 Map (app only) to locate the nearest Fan Shop to your entrance.

👕 Pick your favourites amongst a wide range of tournament specific t-shirts, scarves, caps, souvenirs, tournament programmes and much more.

💳 Payment will be fully cashless. Fan Shops at Johan Cruijff ArenA accept all major international cards, Alipay and other digital payment systems.

🕑 Opening hours
Fan Shops inside the stadium:

Three hours before kick-off – one hour after final whistle
Matchdays only

Fan Shops ArenA Boulevard:
Four hours before kick-off – one hour after final whistle
Matchdays only

In front of Amsterdam Bijlmer ArenA:
Four and a half hours before kick-off – one hour after final whistle
Matchdays only

🎒 If you purchase any EURO 2020 merchandise, it will not affect your bag allowance. It will be placed in an approved clear plastic bag that you can bring into the stadium with you. For those wanting to avoid carrying extra items on matchday, have your favourite items delivered directly to your door by ordering them at the official EURO 2020 Online Store.

👋 Volunteers

The Volkswagen Mobility Makers, part of the EURO 2020 volunteer team, will be there to answer any questions. Don't hesitate to approach them if you need help onsite. They speak English and Dutch.

You can meet them in and around Johan Cruijff ArenA, at the Spectator Info Points, and throughout the city.

They'll help with all services and where to go, including lost and found services.

👁️ Security

To make the Johan Cruijff ArenA safe for everyone, there are security measures that you may notice when you visit.

We'll all be social distancing, so getting into the stadium may take longer than normal. We're screening everyone before they enter and carrying out bag searches.

Our team of friendly stewards and volunteer staff are all ready to welcome you. They're always on the lookout for anyone who might need help, so don't be surprised if they pop up and say hello.

Security is a team effort.

As well as all of the security measures we have in place, we rely on you to be our extra eyes and ears. When you're on the way to the game and inside the stadium, be aware of your surroundings. Report anything that doesn't seem right straight away to a steward. They'll know what to do and get it checked out. By doing this, you're doing your bit for the team and helping to keep everyone safe.

♿ Accessibility

Getting to the stadium and parking

Please check "Getting to the stadium" for our recommendations on travelling to the Johan Cruijff ArenA as a disabled fan.

Accessible seating and tickets

  • There are two different categories of ticket: tickets for wheelchair users and easy access tickets.
  • Easy access tickets are for disabled supporters who do not use a wheelchair but require seating with easy access to accessible amenities.
  • For more information on tickets, visit the Ticket FAQs.

Getting around and accessible entry

All entrances are fully accessible. Please use the entrance indicated on your match ticket. Only stadium gates B, E H & M have lifts. There is lift access to all accessible seating areas on level 3 or 6 from there. Others gates only have escalators and/or staircases. Please don't hesitate to speak to our volunteers onsite if you need help.

Audio Descriptive Commentary

Frequencies for Audio Descriptive Commentary and the location of spare ADC headsets pick-up points will be published here once available – please check back a couple of days before your match.


Johan Cruijff ArenA has ten accessible toilets, which are unisex across all floors. They are all in easy reach from accessible and wheelchair seating areas. The accessible seating area on level 2 has its own concessions. At accessible seating area level 6, catering staff provide assistance.

Let me give you a top tip

CAFE is a UEFA FSR partner and recognised across Europe as leading experts in improving access and inclusion for disabled people to take their rightful place across the game.

If you are a disabled fan, check out CAFE's Disabled Spectators Guides for the tournament. Each guide gives detailed access and travel information to all 11 host cities and venues.

Stadium FAQs

😷 COVID-19

I have a question related to the COVID-19 pandemic.

COVID-19 means attending games is a little different, and your safety is our top priority. For this reason, we have a detailed COVID-19 guidance section, which you should read carefully so you and others enjoy a safe matchday.

🎒 Packing and forbidden items

What should I pack for my matchday?

There are some obvious items to bring with you on matchday, but to be sure, read our matchday checklist for the best advice on what to bring and, importantly, what not to bring to the stadium.

What you bring must fit in a bag/backpack no larger than A4 size.

Umbrellas, professional cameras, food and drink should be left at home. For further details on prohibited items, you can also check the Stadium rules.

Can I bring any food, alcohol, or water into the stadium?

Food and drink of any kind cannot be taken into the stadium.

If you need something for medical reasons, you can apply for an exception by contacting the Customer Service team, who'll guide you on obtaining permission to bring items into the stadium. Keep in mind you need to inform them at least three days ahead of your matchday.

Is there a place to store more oversized items like a baby stroller?

Baby strollers can be stored at the Spectator Info Points for free, but keep in mind there’s limited space. In addition, you can also leave oversized items at one of the bag deposits at the Johan Cruijff ArenA.

Can I bring a power bank to charge my phone?

Yes, you can bring a small power bank.

What do I need to enter the stadium apart from my match ticket?

You'll need your match ticket, a negative COVID-19 test result, and your face mask (we recommend you bring some spares, just in case). Please also make sure you have a valid ID on you, e.g. your passport or ID card.

For more information on entry requirements, please check the COVID-19 guidance for the Johan Cruijff ArenA, as well as our Matchday checklist.

What props am I allowed to bring? (flags, banners, etc.)

Banners and flags can be up to 2.0 x 1.5m. The maximum size of flexible flagpoles is 1m in length and 1cm in diameter. Have a look at the Stadium rules for more details.

Stadium entry and security

What's the best time to get to the stadium? How early before kick-off is recommended?

You should get to the stadium in time for your dedicated 30-minute entry time slot. These slots have been created to follow social distancing guidelines, and we strongly recommend you follow them for a stress-free arrival.

Planning ahead will save you a lot of time at the stadium and help you arrive within your allocated entry time slot. Use our journey planner on the EURO 2020 app to plan your travel according to the entrance shown on your ticket.

Can I leave the stadium once I am inside and re-enter?

No, re-entry is not permitted.

Can I use any entrance to enter the stadium?

You can only use the entrance indicated on your match ticket. Also, make sure you don't miss kick-off by arriving on time for your 30-minute entry slot, which is also displayed on your match ticket.

If I find something, where do I report it to?

A Lost & Found service is available at our Spectator Info Points. If you find something that's not yours, you'll receive extra karma points if you take it to one of the info points. If you spot something that doesn’t seem right, please don’t pick it up but report it to the nearest steward instead.

If you've lose something, head to the Spectator Info Points for help.

Can I smoke inside the stadium? What about e-cigarettes?

Smoking is not permitted at the Johan Cruijff ArenA. This includes the use of e-cigarette products and heat-not-burn tobacco products.


Are there any phone charging facilities in the stadium? What if my phone battery dies and I have my match ticket on there?

Make sure your phone is fully charged before heading to the stadium to make sure you don't run out of battery. It's also okay to bring a small power bank if you want to be on the safe side.

And don't worry – our team onsite will help you if there's a problem with your mobile tickets. There's also a Ticketing Centre for troubleshooting at the Johan Cruijff Arena.

Are there any toilets in the area around the stadium?

Yes. Toilets, including accessible toilets, are available both outside and inside the stadium. Have a look at the map above for exact locations.

Does the stadium have a roof? Will I be covered if it rains?

If necessary the roof of the Johan Cruijff ArenA can be closed. Remember umbrellas are not allowed for EURO 2020 matches, so pack a poncho instead if rain is forecast.

What languages will the information in the stadium be provided in? What languages will staff onsite speak?

All announcements and signage will be in English and Dutch. Staff will also speak English and Dutch as a minimum. Most stadium announcements will be made visually and audibly if possible.

Can I use the car park by the stadium? Do I need a parking ticket?

Yes. Please see our Getting to the stadium page for more information. P3, P4, P6 and P2 are open on matchdays, even without booking in advance – when entering the area, you will be redirected to parking locations which are still available.

Is there somewhere to store my bike at the stadium?

Yes, there's a dedicated bike parking area near the Johan Cruijff ArenA (see map above).


Is there a designated location for ticket assistance onsite if I have a problem with my match ticket? If yes, where can I find it?

Yes! Please see the map above for the exact location.

🕑 Opening hours
11 & 12 June: 10:00 – 19:00
13 June (matchday): 10:00-22:00

15 & 16 June: 10:00-19:00
17 June (matchday): 10:00-22:00

19 & 20 June: 10:00-19:00
21 June (matchday): 09:00-18:00

24 & 25 June: 10:00-19:00
26 June (matchday): 09:00-18:00

I have another question concerning my match ticket.

Check out the Ticket FAQs.

Food and drinks

Can I bring my own food?

Food and drink can't be taken inside the stadium. But there will be plenty of options to choose from once you're inside.

If you need to bring something for medical reasons, you need to contact the Customer Service team ahead of your matchday (at least three days before the match).

Can I purchase alcohol in the stadium?

If COVID-19 regulations allow, Johan Cruijff ArenA will sell Heineken. Alcohol will only be sold to spectators aged 18 or older, so you may be asked to present valid ID before being served.

Does the stadium offer gluten-free or vegan/vegetarian options? Are allergens signposted?

Yes, the Johan Cruijff ArenA offers vegan and vegetarian options, such as vegan hotdogs, vegan spring rolls and crispy fries, which are also gluten-free. Allergens are available on request at all concessions.

Stadium accessibility

What if the closest transport hub is a long way away from the stadium? What additional services are in place to assist disabled spectators in reaching the stadium?

Have a look at the Accessible stadium travel section on our Getting to the stadium page. We outline the distances between the key transport hubs and the stadium.

If you need help, either at the accessible car park or one of the main transport hubs, please reach out to our volunteers onsite. They will be able to assist and escort you to your sector of the stadium.

Are the accessible viewing areas far from the entrance points? Does the stadium have elevators?

The distance from the outer stadium entrance to stadium gates is approximately 100m. Only stadium gates B, E H & M have lifts. Other gates only have escalators and/or staircases.

Are all entrances fully accessible?

All entrances are fully accessible. Please use the entrance indicated on your match ticket. Only stadium gates B, E H & M have lifts. There is lift access to all accessible seating areas on level 3 or 6 from there.

Are there accessible toilets in the stadium? Are they far away from the seating area?

Accessible toilets are near the accessible seating areas on level 6 North and South, and North Level 2. All are within 25m (level 6) or 50m (level 2). Accessible toilets are also available on level 4 in the main stand/ main building.

Make the most of EURO 2020 Only available in the official UEFA EURO 2020 app
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  • Daily top tips
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