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AT THE STADIUM

Let me give you a top tip

Don’t forget to check the requirements for stadium entry before you head to the venue on our COVID-19 guidance page. There may be other documents or items you’ll need in addition to your match ticket.


Welcome to Football Arena Munich, the venue for four EURO 2020 fixtures.

This EURO will be a little different, so let's work together to get familiar with Football Arena Munich and make sure this tournament is still one to remember for football.

Download map

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Using the Volkswagen EURO 2020 Map on our official app, you can easily locate the Fan Shop, bag deposit area or spectator info points closest to your current location in the stadium.


All venues for EURO 2020 will operate a strict no smoking policy. This includes the use of tobacco and vaping products across all areas of the stadium with the exception of designated smoking areas.

🎒 Bag policy and bag deposits

You can only enter the stadium with a bag not bigger than A4. So it's best if you don't bring a bag at all. If you have additional luggage or large items, please check the map above to find a Bag Deposit area near you where it can be left during the match.

There are two bag deposits at Football Arena Munich. A fee of €2 per item applies. Bag deposits accept cash only.

Check out the Stadium Rules for more information.

❗ Remember, other items such as professional cameras, large umbrellas or food and drinks won't be allowed. Best read our Matchday checklist to be prepared.

🍟 🥤 Food and drink
  • Food and beverage concessions at Football Arena Munich will open three hours before kick-off and close between ten minutes after half-time and one hour after the final whistle.
  • Payment at concessions is cashless only. Accepted are credit-/debit cards and mobile payment systems.
  • Concessions will offer a range of food, including vegetarian and vegan options.
  • Spectators are asked to observe COVID-19 mitigation measures, which will be in place at each concession outlet. This includes distanced queuing and hand sanitation.
🛍️ Merchandise

EURO 2020 Official merchandise will be available at Football Arena Munich.

Please see the map above or use the Volkswagen EURO 2020 Map (app only) to locate the Fan Shop on the Esplanade. There are four additional Fan Shops inside the Stadium, around the outer concourse on Level 2.

👕 Pick your favourites amongst a wide range of tournament specific t-shirts, scarves, caps, souvenirs, tournament programmes and more.

💳 Payment options include cash, all major international cards, Alipay and other digital payment systems.

🕑 Opening hours – three hours before kick-off, closing one hour after the final whistle. Fan Shops will only be open on matchdays.

🎒 If you purchase any EURO 2020 merchandise, it will not affect your bag allowance. It will be placed in an approved clear plastic bag that you can bring into the stadium with you. For those wanting to avoid carrying extra items on matchday, have your favourite items delivered directly to your door by ordering them at the official EURO 2020 Online Store.

❗ If you are a non-ticket holder who would like merchandise, please don't come to the stadium if you don't have a valid match ticket. Get your merch by ordering it online from the comfort of your sofa instead.

👋 Volunteers

The Volkswagen Mobility Makers, part of the EURO 2020 volunteer team, will be there to answer any questions. Don't hesitate to approach them if you need help onsite. They speak English and German.

You can meet them in and around Football Arena Munich, at the Spectator Info Points, and throughout the host city (app only).

They'll help with all services and where to go, including lost and found services.

👁️ Security

To make Football Arena Munich safe for everyone, there are security measures that you may notice when you visit.

We'll all be social distancing, so getting into the stadium may take longer than normal. We're screening everyone before they enter and carrying out bag searches.

Our team of friendly stewards and volunteer staff are all ready to welcome you. They're always on the lookout for anyone who might need help, so don't be surprised if they pop up and say hello.

Security is a team effort.

As well as all of the security measures we have in place, we rely on you to be our extra eyes and ears. When you're on the way to the game and inside the stadium, be aware of your surroundings. Report anything that doesn't seem right straight away to a steward. They'll know what to do and get it checked out. By doing this, you're doing your bit for the team and helping to keep everyone safe.

♿ Accessibility

Getting to the stadium and parking

Please check "Getting to the stadium" for our recommendations on travelling to Football Arena Munich as a disabled fan.

Accessible seating and tickets

  • There are two different categories of ticket: tickets for wheelchair users and easy access tickets.
  • Easy access tickets are for disabled supporters who do not use a wheelchair but require seating with easy access to accessible amenities.
  • For more information on tickets, visit the Ticket FAQs.

Accessible entry

Our map above shows accessible entrance locations. Please use the entrance indicated on your match ticket.

Getting around

The stadium is fully accessible. There is lift access to all accessible seating areas. Please don't hesitate to speak to our volunteers onsite if you need help.

Audio Descriptive Commentary

Audio Descriptive Commentary will be available at the stadium. Fans can either collect and return audio devices at the spectator information points inside the stadium or tune their radio app on their mobile phone to enjoy commentary at their seats in the stadium.

🇬🇧 English channel: 94.8 FM

🇩🇪 German channel: 98.2 FM 

Facilities

Football Arena Munich has a wide array of accessible toilets, which are unisex across all floors. They are all in easy reach from the wheelchair and accessible seating areas. As for concessions, there are dedicated volunteers at the various concession locations at all times to help disabled fans with their orders.

Let me give you a top tip

CAFE is a UEFA football and social responsibility partner and recognised across Europe as leading experts in improving access and inclusion for disabled people to take their rightful place across the game.

If you are a disabled fan, check out CAFE's Disabled Spectators Guides for the tournament! Each guide gives detailed access and travel information to all 11 host cities and venues.

Stadium FAQs

😷 COVID-19

I have a question related to the COVID-19 pandemic.

COVID-19 means attending games are a little different, and your safety is our number one priority. For this, we have a detailed COVID-19 guidance section, which you should read thoroughly so you and others enjoy a safe matchday.


🎒 Packing & forbidden items

What should I pack for my matchday?

There are some obvious items to bring with you on matchday, but to be sure, read our matchday checklist for the best advice on what to bring and, importantly, what not to bring to the stadium.

What you bring must fit in a bag/backpack no larger than A4 size.

Umbrellas, professional cameras, food and drink should be left at home. For further details on prohibited items, you can also check the Stadium rules.

Can I bring any food, alcohol, or water inside the stadium?

Food and drink of any kind cannot be taken into the stadium.

If you need something for medical reasons, you can apply for an exception by contacting the Customer Service team, who'll guide you on obtaining permission to bring items into the stadium. Keep in mind you need to inform them at least three days ahead of your matchday.

Is there a place to store more oversized items like a baby stroller?

Baby strollers can be stored at the Spectator Info Points for free, but keep in mind there’s limited space. In addition, you can also leave oversized items at one of the bag deposits at Football Arena Munich.

Can I bring a power bank to charge my phone?

Yes, you can bring a small power bank.

What if I need to bring something that's not permitted for medical reasons?

You can apply for an exception by contacting the Customer Service team, who'll guide you on obtaining permission to bring items into the stadium.

What props am I allowed to bring? (flags, banners, etc.)

Banners and flags can be up to 2.0 x 1.5 metres. The maximum size of flexible flagpoles is 1m in length and 1cm in diameter. Have a look at the stadium rules for more details.


🏟️ Stadium entry & security

What's the best time to get to the stadium? How early before kick-off is recommended?

You should get to the stadium in time for your dedicated 30-minute entry time slot. These slots have been created to follow social distancing guidelines, and we strongly recommend you follow them for a stress-free arrival.

Planning ahead will save you a lot of time at the stadium and help you arrive within your allocated entry time slot. Use our journey planner on the EURO 2020 app to plan your travel according to the entrance shown on your ticket.

Can I leave the stadium once I am inside and re-enter?

No, re-entry is not permitted.

Can I use any entrance to the stadium?

Please use the entrance indicated on your match ticket. Also, make sure you don't miss kick-off by arriving on time for your 30-minute entry slot, which is also displayed on your match ticket.

What if I'm late for the match – can I still enter after kick-off?

Yes, gates remain open until the end of the match.

If I find something, where do I report it to?

A Lost & Found service is available at our Spectator Info Points. If you find something that's not yours, you'll receive extra karma points if you take it to one of the info points. If you spot something that doesn’t seem right, please don’t pick it up but report it to the nearest steward instead.

If you've lose something, head to the Spectator Info Points for help.

Can I smoke inside the stadium? What about e-cigarettes?

No. Smoking is not permitted at Football Arena Munich, with the exception of dedicated smoking areas. This includes the use of e-cigarette products and heat-not-burn tobacco products.


💡 Services and Facilities

Are there any phone charging facilities in the stadium? What if my phone battery dies?

Make sure your phone is fully charged before heading to the stadium to make sure you don't run out of battery. It's also okay to bring a small power bank if you want to be on the safe side.

And don't worry – our team onsite will help you if there's a problem with your mobile tickets. There are also three Ticket Info Points for troubleshooting near the entrances. Check the map to see their location.

Are there any toilets in the area around the stadium?

Yes. Toilets, including accessible toilets, are available both outside and inside the stadium. Have a look at the map above for exact locations.

Does the stadium have a roof? Will I be covered if it rains?

Yes, the stadium has a roof that covers all spectator areas. However, as it is an open-air event, strong rainfall and winds can lead to rain reaching the seats. Remember large umbrellas are not allowed at EURO 2020 matches in Munich, so pack a small one that fits in your A4 bag or a poncho instead if rain is forecast.

What languages will the information in the stadium be provided in? What languages will staff onsite speak?

All announcements and signage will be in English and German. Staff will also speak English and German as a minimum.

Is there somewhere to store my bike at the stadium?

Yes, there's a dedicated bike parking area north of the stadium (see map above).

Can I use the car park by the stadium? Do I need a parking ticket?

Yes, car parks can be used after pre-purchasing a parking ticket. Please check our Getting to the stadium page for more information. Also, please don't drive to the stadium without having booked a parking ticket in advance.

Will the museum inside the Football Arena Munich be open for visitors during EURO 2020?

No, unfortunately the museum will not be open during EURO 2020.


🎟️ Tickets

Is there a designated location for ticket assistance onsite if I have a problem with my match ticket? If yes, where can I find it?

Yes! On matchdays, a total of three Ticket Info Points will be operating from four hours before kick-off until one hour after the start of the match. They are close to the entrances; please see the map above for the exact location.

Additionally, you can also go to the Ticketing Centre for assistance. The opening hours on matchday are as follows:

15 June (FRA – GER): 10:00 – 22:00

19 June (POR – GER): 09:00 – 18:00

23 June (GER – HUN): 12:00 – 22:00

02 July (Quarter-final): 12:00 – 22:00

On the two days before matchday, you can head to the Ticketing Centre for troubleshooting. It is open from 10:00 until 19:00.

The Ticketing Centre is located near Fröttmaning Station. See the map above.

I have another question concerning my match ticket.

Check out the Ticket FAQs.


🥪 Food and drinks

Can I bring my own food?

Food and drink can't be taken inside the stadium. But there will be plenty of options to choose from once you're inside.

If you have to take something for medical reasons, you need to contact the Customer Service team ahead of your matchday (at least three days before the match).

Does the stadium offer gluten-free or vegan/vegetarian options? Are allergens signposted?

Yes, Football Arena Munich offers vegan and vegetarian options.

Allergens are signposted as clearly as possible, but it's best to ask our staff onsite if in doubt


♿ Stadium accessibility

What additional services are in place to assist disabled spectators in reaching the stadium?

Have a look at the Accessible stadium travel section on our Getting to the stadium page. We outline the distances between the key transport hubs and the stadium.

If you need help, either at the accessible car park or one of the main transport hubs, please reach out to our volunteers onsite. They will be able to assist and escort you to your sector of the stadium.

Are the accessible viewing areas far from the entrance points? Does the stadium have elevators?

The accessible viewing areas are easily reachable and provide an excellent view of the pitch. There are various elevators operating throughout the stadium.

Are all entrances fully accessible?

Yes, there is a designated accessible entrance, but all other entrances are fully accessible as well.

Are there accessible toilets in the stadium? Are they a long way from the seating area?

There are numerous accessible toilets in close proximity to the seating area. Additionally, there are dedicated staff to assist disabled visitors.

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