If you require additional assistance, make sure you inform your airline in advance of the kind of support you need.

Visit the airport’s dedicated accessibility section for information on services available on arrival and departure. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made.

Getting to the city centre
Free airport shuttles (with accessible spaces) to the city centre will operate on Tuesday 19 and Wednesday 20 May.

⚠️ If arriving by commercial flight on matchday, you should plan to land no later than 15:00 local time. Travel times within the city can be longer than expected, so plan ahead to ensure you don’t miss kick-off.

If you require additional assistance, make sure you inform your airline in advance of the kind of support you need.

Visit the airport’s dedicated accessibility section for information on services available on arrival and departure. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made.

Getting to the city centre
Free airport shuttles (with accessible spaces) to the city centre will operate on Tuesday 19 and Wednesday 20 May.

⚠️ If arriving by commercial flight on matchday, you should plan to land no later than 15:00 local time. Travel times within the city can be longer than expected, so plan ahead to ensure you don’t miss kick-off.

For the UEFA Europa League final, there is no public parking at the stadium. However, a limited number of parking places are available for fans with accessible needs. To park at the stadium, you must have applied for an accessible parking pass during the ticket purchasing process and received confirmation.

If you received a parking pass, we recommend printing it and scanning the QR code for directions to your assigned car park, located on the south side of the stadium.

All tickets will be delivered on the UEFA Mobile Tickets app. Our ticketing team will provide updates by email in the lead-up to the final.

There are two types of accessibility tickets – Wheelchair User and Easy Access (for spectators with limited mobility). A complimentary ticket can be added to your order during the ticket payment window. Please transfer the companion ticket to your guest before matchday. 

If you have a Wheelchair User or Easy Access ticket and can no longer attend, you may be eligible to offer your ticket for resale. For further details, please visit the Ticketing FAQs.

Specifically trained staff will be available to offer additional assistance at each entrance with designated accessibility lanes. Accessibility information points will also be available in the vicinity of the accessible entrances on the North and the South of the stadium. A team of dedicated volunteers will be available to provide support.

A colour will be displayed on your ticket. Only access the stadium via the coloured entrance and the gate stated on your ticket.  

There is no need to apply for an exemption in advance of matchday. Medication which is clearly labelled and prescribed in the name of the ticket holder will be permitted into the stadium. Please be prepared to show relevant items along with your ticket during the stadium entry process.

ADC will be available on matchday in Turkish and the finalist languages via the UEFA Europa League app. Simply bring your fully charged mobile phone with the app already installed and your own pair of headphones and then:

• Open the UEFA Europa League app.
• Tap on the “More” menu.
• Tap on “Audio-descriptive commentary” in the “At the event” section.
• Tap on the match to listen (available from 15 minutes before kick-off).
• Enjoy!

This service requires only a minimum of mobile data. To recharge your phone during the match, you can bring a small power bank, no larger than your phone.

If you have any questions or issues with audio-descriptive commentary, speak to one of our accessibility volunteers.

🚾 Accessible toilets are located by the wheelchair and easy access seats. Toilets are approx. 20m from the seats in the North section and 40m in the South section.

🍟 Concessions located in the North section will have a priority lane marked by the international accessibility sign. A dedicated concession will be available in the South section. For directions, please speak with a member of the accessibility team.

🛗 Accessible lifts are available in the North and South sections which serve the location of the wheelchair and easy access seats.

Should you require this service, please visit one of the accessibility information points.  

Guide dogs and assistance dogs are welcome to accompany ticket holders who require their service. If you intend on bringing a guide or assistance dog, please contact UEFA Ticketing customer service team in advance of the match.