UEFA.com works better on other browsers
For the best possible experience, we recommend using Chrome, Firefox or Microsoft Edge.

🚆Accessible travel to Wembley Stadium

Top Tip

Wembley Stadium runs a dedicated ‘pushing and chaperone’ service for fans who require additional support from stadium car parks to their seats. Simply request this service on matchday by speaking to a Customer Engagement staff member, who are in red jackets. No pre-booking required!

By accessibility shuttle

Wembley Stadium will provide a free shuttle bus service for fans with accessibility needs on matchday:

📍Leaving from: Wembley Park station at the lift entrance outside of the station.
🕠Time: Every 30 minutes starting 30 minutes before gates open until one hour post-match.

There will be staff from the customer engagement team there to assist you. The team can be recognised in their red jackets with ‘Happy to Help’ on the back.

The main lift at Wembley Park station is out of service for the Women's EURO Final

If you need wheelchair access, use Station Gate A, which is at the far-left gate on Bridge Road.

After the game, supporters requiring wheelchair access to Wembley Park should exit Olympic Way via Olympic Square, and then go over the Bobby Moore Bridge into Station Gate A on Bridge Road.

Women’s EURO volunteers will be on hand before and after the game to provide support if needed.

By train

Wembley Central and Wembley Stadium rail stations are both fully accessible and step free. If you are a wheelchair user, you’ll need to call Chiltern Railways before travelling at +44 08456 005 165 to make sure a wheelchair ramp is ready on standby for you.

By underground

You can use both Wembley Central and Wembley Park underground stations and both have lifts down to the platforms, but only Wembley Park has boarding ramps.

By taxi

If you can’t come by public transport, taxis are an option, although not recommended especially during peak matchday traffic hours. The matchday taxi rank is located on Engineers Way (west of Olympic Way) for pick-ups and drop-offs.

Download map

Check out the London travel and transport page for all the details on fares and getting around London.

🏟️ Stadium accessibility

Getty Images

Accessibility tickets

Two types of accessibility match tickets are available for UEFA Women’s EURO 2022 at each stadium: wheelchair tickets and easy access tickets. A complimentary ticket for a companion/personal assistant can also be requested when purchasing accessibility tickets.

Even if you have been to Wembley Stadium before, please keep in mind that things may work slightly differently this summer than on usual matchdays at the venues.

Please visit the UEFA Women’s EURO ticketing pages for more information. 

Accessible car parking

Accessibility ticket holders have been emailed with a link, inviting them to book blue badge parking on a first-come, first-served basis.

A valid blue badge will be required to book your space. On matchday, you will need to show the valid blue badge used on booking and your match ticket. Failure to comply will result in entry not being permitted.

Audio-descriptive commentary

Option 1

Collect a device to connect via FM radio signal. Audio-descriptive commentary devices can be picked up from booths on Levels 1, 2 and 5. Click here to see where you can pick up devices from.

Option 2 

For the first time at a UEFA event, you will be able to tune into audio-descriptive commentary using your mobile phone.

1. Download the “Raydio – Audio Inclusion” app here.

2. On matchday, bring your mobile phone and headphones. Connect to the stadium media Wi-Fi. For login details please speak to a volunteer at the stadium.

Option 3

You can connect using your phone’s mobile data. Simply follow the link to the website from your phone and start listening! You may experience some minor delays with this option.

Sensory viewing

The stadium also has a sensory viewing room which is first come, first served. For more information about accessing the sensory room, please submit a form here.

Medical exemptions

If you need to bring something for medical reasons that’s not permitted according to the stadium rules, you will be able to apply for an exemption. For Wembley Stadium please submit a form here.

 

🥳 Fan Party

Join in all the matchday fun at the London Fan Party in Trafalgar Square! There will be accessible entrances, security checkpoints, viewing areas and platforms installed and accessible toilets in place. A welfare team will also be on site should you need support.

To get to the Fan Party, the nearest stations are Charing Cross tube and rail, Embankment tube, Leicester Square tube and Piccadilly Circus tube. We recommend using the Tfl Accessible Journey Planner to plan your journey.

You can find a range of accessible parking in the area around Trafalgar Square. Blue Badge holders can find out more information from Westminster Council.

✈️ Accessible travel to London

Our aim is to make UEFA Women’s EURO 2022 fully accessible to everyone, creating an inclusive environment for all football fans. All main transport hubs for entry to the UK and to London, including the airports and train stations, are well equipped with accessibility features.

Throughout the city, you will find inclusive designs such as step-free access, ramps and smooth surfaces to ensure that visitors can more easily access the capital's transport network, top sights and accommodation.

Visit London has information on accessible attractions and restaurants in the city.

Here are some useful links for details on accessibility of key transport hubs:

Top Tip

If you are a disabled passenger, please inform your airline, train operator or travel agent and let them know about the kind of assistance you need. You can do this either when booking your flight or closer to your travels, but make sure it's at least 48 hours before you start your journey.

🚇 Getting around London

Tube

Over 60 Underground stations have step-free access, although it is recommended to check Transport for London's guide before you travel as not all stations are fully accessible. Buses

There are accessible buses in operation across 700 London bus routes, all fitted with low-level floors, wheelchair ramps and audio-visual announcers. Wheelchair users can travel free of charge on all Transport for London buses, and registered assistance dogs are also welcome on board. Taxis

All licensed taxis in London are wheelchair-accessible with many offering wheelchair ramps, an intermediate step and swivel seats, plus induction loops and an intercom system. London taxis are required by law to accept assistance dogs at no extra charge.

For more information on accessibility in the city, check out Visit London.

Top tip

National Rail offers discounted tickets for disabled passengers. More information can be found on their website.

🙋Frequently asked questions

Wembley Stadium

Is there a changing places facility at the stadium?

Yes, there are two changing places facilities, one on level 1 and one on level 5.

Does the stadium have lifts?

Yes, the stadium has lifts and you can find dedicated accessibility lifts on level B2 on the north side of the stadium

Are all entrances fully accessible?

Every set of turnstiles has an accessible entrance, with trained stewards around to help.

Are concessions stands adapted for disabled users?

Yes, concessions stands are fitted with low-level counters.

Where are the accessible toilets located in the stadium? Are they far from the seating areas?

There are accessible toilets in the stadium, and you’ll need a RADAR key to access them. Please ask a steward in the area for a key if you don’t have your own. All toilets are a short distance from seats just along the concourse.

Can I bring my guide dog into the stadium with me?

Yes, you can bring your assistance dog with you.