Accessibility
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UEFA EURO 2024 is all about people! It’s our aim to celebrate diversity and inclusion and ensure all fans can be part of the celebrations. This page will help you plan for your EURO 2024 trip. If you're a disabled fan or require additional support, come back regularly to check for updates and ensure you have the best experience possible.
🌍 Accessible travel to Frankfurt
By train 🚆
Frankfurt Central Station has tactile paving for partially sighted travellers and mobile wheelchair lifts for people with reduced mobility.
🚨 Don’t forget: All ticket holders have access to discounted DB train tickets and international rail passes.
Booking a DB train ticket
- Wheelchair spaces on trains must be booked in advance
- It’s recommended to select a connection with sufficient transfer time
- DB have a dedicated Mobility Service Centre (MSZ) to support you with your planning. They can also organise assistance for boarding, transferring or getting off a train
Mobility Service Centre (MSZ)
Phone: +49 (0) 030 65212888
E-mail: msz@deutschebahn.com
Onboard DB trains and at train stations
Trains are generally accessible for fans with limited mobility; carriage doors are wide enough to fit wheelchairs and trains are equipped with dedicated wheelchair spaces.
- You can pre-book your wheelchair space in advance for long-distance trains such as ICE, IC and EC services.
- Equipment such as walking aids can be carried free of charge.
- At larger train stations, you can request a wheelchair should you require it.
By plane 🛬
If you require additional assistance, make sure you inform your airline in advance with the kind of assistance you need. Visit the dedicated mobility and accessibility page on the Frankfurt Airport website for information on services available on arrivals and departures. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made.
By car 🚘
Most of Frankfurt’s car parks have accessible parking spaces. If you’re looking to get as close to the Fan Zone as possible, opt for the Dom/Römer and Am Theater car parks.
Please see below for accessible stadium parking information.
Accessible travel guide 🧑🏼🦽
The German National Tourist Board has a dedicated guide on accessible travel throughout the country that can help you plan your EURO 2024 trip.
For general Frankfurt travel guidance, head over to our travel page.
🏙️ Accessible travel around Frankfurt
Public transport 🚊
Most S-Bahn, U-Bahn, trams and buses have a dedicated space for wheelchairs, making travel around Frankfurt easier for fans with reduced mobility. Wheelchair users take priority and other passengers are obliged to make room for a wheelchair if required.
Check out the accessibility guide of the local transport operator RMV before you travel.
Taxis 🚕
Taxi companies also provide services for passengers with disabilities. Specify your needs when ordering a ride.
💡 Good to know
Much of Frankfurt’s city centre has cobblestone streets, including tourist attractions like the area around the Römer. Most museums are fully accessible for wheelchair users.
🎉 Fan Zone & Public Viewing accessibility
Most transport hubs around the Fan Zone are fully accessible so fans with reduced mobility should be able to reach the location with ease. Please note some areas of the Fan Zone itself may not be within reach without the help of an accompanying person.
More information about accessible services at the Fan Zone will be available closer to the tournament.
⚽ Stadium accessibility
All tickets will be mobile tickets. Our ticketing team will provide updates by email in the lead-up to EURO 2024. For more information, please visit the ticketing FAQs.
There are two types of accessibility tickets available for EURO 2024 – Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket is available during the ticketing process. For more details, visit the Accessibility tickets FAQs.
Accessible parking permits can be requested during the ticket application process. Our ticketing team will allocate permits closer to the match and inform applicants. Please be aware that permits are not guaranteed on application and subject to availability.
A team of friendly staff and volunteers will be on-site to assist you with directions and answer any questions. There will be dedicated accessibility volunteers too!
ADC commentary will be available at all EURO 2024 matches. We'll let you know how to access the service and the language availability soon.
Wheelchairs will be available to loan for fans who are unable to walk longer distances. Simply speak to our volunteers on-site for assistance.
Detailed information about stadium facilities will be released soon.