What happens to my EURO?
Following the official media release that UEFA EURO 2020 will be postponed until 2021, we have put together some of the most frequently asked questions.
This article is updated on a regular basis, as and when we have more information. Please check back soon to see the latest updates.
Is UEFA EURO 2020 going to take place as planned?
UEFA EURO 2020 will be postponed by 12 months. The original 12 host cities have been confirmed for the final tournament in 2021, which is now going to take place from 11 June to 11 July 2021.
Check out the updated match schedule.
What happens to my UEFA EURO 2020 match ticket?
All existing match tickets remain valid for the tournament in 2021.
As an existing ticket buyer, the ticketing team will keep you updated with further details over the next couple of months, so keep an eye on your inbox.
For news about potential future ticket sales head to euro2020.com/tickets.
I have a hotel booking in the host city I was planning to visit. Can I cancel the booking?
Depending on where you made your booking, the first step is to find out what cancellation policy applies to your reservation. Check your confirmation email or log onto your account to find out more. If you have a flexible policy, you may be able to cancel your booking right away and get a full refund.
It’s best to keep monitoring your provider’s website for policy updates and call them to enquire about your options.
What happens to my flight booking?
Almost all major airlines have introduced a new policy waiving change fees for your flight ticket. Visit your airline’s website or give them a call to see what the exact rules are.
It is difficult to anticipate how the situation around COVID-19 is going to evolve and how it is going to affect air travel.
If you have a flight booking for June or July and the flexible policy does not apply to your flight, it’s worth asking the airline about your options.
I have applied for a visa or FAN ID, but it will not be valid in 2021. What do I do?
If you have applied for a FAN ID to attend the matches in Saint Petersburg, please keep an eye on your inbox. The team will get in touch with you directly with news on FAN ID procedures in 2021.
Just keep in mind that if you’ve already received your FAN ID for 2020, it now won't be valid to enter Russia for the original validity period (30 May to 13 July 2020).
For all other visas, you may want to get in touch with your local embassy or apply for a new visa. However, our recommendation is to wait until later in the year to assess the best option for you.
I was selected as a volunteer for UEFA EURO 2020. What happens now?
The local organiser (LOS) will reach out directly to all EURO 2020 volunteers via email. We recommend checking your inbox for further advice on what happens next. All volunteers initially confirmed in January 2020 will be offered the chance to remain part of the team in 2021.
What happens to all the UEFA Festival activities in the cities?
Don’t worry, the tournament in 2021 will offer something for everyone, whether you’re a ticketholder or simply want to join the action in the host cities! In the next couple of months we will be updating the UEFA Festival pages to inform you about the new UEFA Festival format and what will change in 2021.