Ticketing advice for fans ahead of club finals
Friday, May 11, 2018
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UEFA wishes to remind fans about its ticketing process and the dangers of purchasing tickets on the secondary market.
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In view of the upcoming UEFA Europa League and UEFA Champions League finals, UEFA wishes to remind fans about its ticketing process and the dangers associated with purchasing tickets on the secondary market.
All tickets to the finals are issued by UEFA and are subject to strict terms and conditions which prohibit their unauthorised advertisement, resale or transfer. As such, any tickets which are offered for sale by third parties on the internet (including on social media, marketplaces and secondary ticketing platforms) are advertised in breach of the ticket terms and conditions.
UEFA actively enforces its ticketing terms and conditions, including by monitoring the internet, and will take action (including cancelling tickets) where unauthorised advertisements are identified.
UEFA is also conscious that demand for tickets for the finals may result in counterfeit tickets entering the secondary market, as has occurred in previous years. Fans are advised that counterfeit tickets will not permit entry to the stadiums.
Ticket sales to the general public, carried out exclusively by UEFA, have now finished. The teams who have reached the finals have also carried out (or are in the process of carrying out) their own sales for their fans. Supporters of the participating teams are advised to contact the clubs directly for further information on their ticket sales processes.
While UEFA understands that there will be fans who have been unsuccessful in their application for tickets, fans are strongly advised not to travel to the finals without tickets or purchase tickets on the secondary market.
In order to maintain the safety and security of fans, ticket holders should be aware that checks will be carried out at the finals and the local authorities in the cities will take action against the unauthorised resale of tickets.