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COVID-19 guidance for your UEFA EURO 2020 match

We hope you're excited for your matchday at Johan Cruijff ArenA, but remember this won't be your usual stadium visit and we want to make sure this it's a safe and comfortable experience for all.

⚠️ All ticket holders aged 5 and older must present a negative COVID-19 test result in form of a QR code on the CoronaCheck app to enter Johan Cruijff ArenA. Even if you’ve been vaccinated against COVID-19 or if you've been previously infected, you still need to book your test appointment via www.testenvoortoegang.org or on the CoronaCheck app. See below for more info.

Requirements for stadium entry at Johan Cruijff ArenA

🎟️ Mobile match ticket, ID and face mask

Before you head to the stadium, make sure you have your match ticket, QR code in the CoronaCheck app, your passport or ID card, and your face mask.

It needs to be a face mask which are made for use by the general public. Other types of masks, e.g. transparent face shields or scarves, will not be accepted.

(Check out our Matchday checklist for more tips on what to pack)

⚠️ QR Code with negative COVID-19 test result

All ticket holders aged 5 and over must take a COVID-19 test and present the negative test certificate in form of a QR code on the CoronaCheck app before entering the stadium. Even if you’ve been vaccinated against COVID-19 or if you've been previously infected, you still need to book your test appointment via www.testenvoortoegang.org or on the CoronaCheck app.

❗ No other tests will be accepted.

1️) Two weeks before your match: Schedule your test appointment with your unique code

  • Schedule your test appointment on the official portal as soon as possible.
  • Don't choose an activity, click on: "I have an event code".
  • Ticket holders can use the following codes to plan their test exclusively for all matches:
    26 June Wales vs Denmark: EURO2020tvt4
  • There are several locations available throughout the country. Choose the test location closest to where you live so that you can safely travel to the stadium if the test result is negative.
  • If you're travelling from abroad by car you can choose a location that is on the way to Amsterdam (e.g. Groningen Enschede, Zwolle or Amersfoort). If you're travelling by plane, please take your test at Schiphol Airport.
  • If you attend multiple matches, each test must be scheduled separately.
  • The test is free of charge.


2️) On matchday: Take your COVID-19 rapid test

  • The test can only be taken on matchday.
  • Remember to bring your personal appointment confirmation and a valid ID.
  • It’s an antigen test and involves taking a swab from the nose.
  • Your test result will be available approximately one hour later. If it's negative, you will receive an email confirmation with a unique code.


3️) After the test: Download the CoronaCheck app and generate a QR code

  • Before heading to the stadium, download the CoronaCheck app and convert your negative test result into a QR code. It will speed things up at the entrance significantly.
  • Open the app and tap on "Create QR code".
  • Enter your unique code.
  • The app generates a QR code which can be scanned at the stadium entrance.


4️) On matchday: Have your QR code and ID ready

  • Arrive at the stadium within your dedicated entry time slot (see below for more info).
  • Have your CoronaCheck app ready and show your QR code at the entrance.
  • If your QR code and ID is valid, you can proceed.

More questions about the test procedure? Check out our FAQs below.

🕐 Entry time slots

To keep everyone safe, we have created entry time slots for every ticket holder. You will have a 30-minute window to arrive at the stadium. These slots have been created so that we can follow social distancing guidelines and we strongly recommend you follow them for a stress-free arrival.

Your entry time slot will be on your mobile match ticket.

Stadium capacity

According to current planning, Johan Cruijff ArenA will be hosting 16,000 fans per match. That's about 33% of the stadium capacity.

Enjoying a safe EURO 2020 at the stadium
Enjoying a safe EURO 2020 at the stadium

Code of conduct

Reducing the risk of a COVID-19 infection is our shared responsibility so we’ve implemented some new rules to help protect you and other football fans.

When attending a match at Johan Cruijff ArenA:

  • Keep a distance of at least 1.5m to other fans.
  • Wear a face mask – the mask has to cover your mouth and nose at all times. You can safely take it off when in your dedicated seat in the stands. We recommend you bring additional masks just in case
  • Arrive at the stadium within your allocated 30-minute entry time slot.
  • Don’t occupy any other seat than the one on your ticket.
  • Wash and disinfect your hands frequently. You will find sanitiser stations throughout the stadium.
  • Don’t shake hands. Avoid hugs, high fives and any close contact with others.
  • Stay at your seat during half-time and limit your movements to and from your seat as much as possible. Always follow the signs indicating which way to go.


All fans will be required to acknowledge that they've read and understood the full Code of Conduct.

Download the full code of conduct

What we're doing to keep you safe

Our main priority is to deliver a safe UEFA EURO 2020 for everyone, which is why we’re working with the local governments and health authorities to ensure our measures adhere to the public health guidance of the host country.

UEFA via Getty Images

➡️ More about health and safety measures
  • A diligent cleaning regime will be reinforced. Highly frequented touchpoints such as door handles, handrails or counters will be disinfected regularly throughout the matchday. The entire stadium is cleaned on a regular basis before, during and after your visit.
  • Over 800 hand sanitiser units across the stadium will make it easy for everyone to follow recommended hygiene practices.
  • Cashless transactions – all venues will accept card payments, many via contactless payment, to further reduce shared contact.We’re implementing queuing management in front of lifts, concessions and other facilities. Clear floor markings help with direction and movement.
  • Education of staff – our Volkswagen Mobility Makers and everyone else working at the venue will have received extensive training to ensure we can deliver a safe and comfortable event according to best practice and government guidelines. This also includes providing all workforce with the necessary protective equipment such as face masks and gloves as required.
  • All mitigation measures will be promoted heavily throughout the stadium so that everyone is aware of the rules.

Let me give you a top tip

If you’re unsure about something our UEFA EURO 2020 volunteers, the Volkswagen Mobility Makers, are there to help. They will have info points across the city of Amsterdam and at Johan Cruijff ArenA.

FAQs

We will continue to update this section over the upcoming weeks, so check back for more information soon.

⚠️ COVID-19 test questions

At which ‘Testen voor Toegang’ location should I take my COVID-19 test if I’m travelling from abroad?
  • By car: Please take your test on your way to Amsterdam, for example at Groningen, Enschede, Zwolle or Amersfoort.
  • By plane: Please take your test at Schiphol Airport.
I’ve been vaccinated, do I still need to present a negative test result?

Yes. Every ticket holder aged 5 and over will need to present their negative test result in form of a QR code on the CoronaCheck app, even if you’ve been vaccinated against COVID-19. Schedule your appointment on www.testenvoortoegang.org or on the CoronaCheck app. No other tests or certificates will be accepted.

What if I forgot to book my test or need to change my test appointment?

If you are unable to make it to your scheduled appointment, you need to cancel it and schedule a new one. Check your confirmation email to cancel an appointment.

Do children also need to get tested?

For all UEFA EURO 2020 matches at Johan Cruijff ArenA everyone aged 5 and over must present a negative test result in form of a QR code on the CoronaCheck app.

Can I get tested if I am not a Dutch resident or citizen?

Yes, anyone attending a UEFA EURO 2020 match in Amsterdam can get tested, but you must book your appointment on www.testenvoortoegang.org or on the CoronaCheck app.

What type of test will be used?

All tests will be rapid tests validated by the National Institute for Public Health and the Environment (RIVM) and carried out by a qualified healthcare professional. The medical and pharmaceutical responsibility for testing lies with the physicians and pharmacists employed by the test provider. The test involves taking a swab from the nose.

For more information, visit the website of the Dutch government.

What documents do I need to take with me for the rapid test appointment?
  • Use the email with the appointment confirmation to identify yourself at the test centre.
  • Be on time, but not more than ten minutes early.
  • Bring a valid ID (no copy).
  • Don't forget your face mask.
  • Please note that the test is only scheduled for you. Each visitor has made a separate test appointment for each match. Remember to bring the appointment confirmation and proof of identity for each visitor, regardless of age.
I’ve booked my appointment but haven’t received a confirmation email.

Please contact the TestenvoorToegang helpdesk via 088-7674010 (Mondays to Sundays, 08:00 to 20:00).

What if my test comes back positive?

If your test result is positive, you will not receive a test certificate and you won’t be allowed to attend the match. Immediately follow the Dutch government's guidelines.

🧳 General / travel-related questions

What do I need to consider if I travel from abroad to attend a EURO 2020 match?

If you’re travelling from abroad, remember you will have to comply with the border entry restrictions and requirements enforced in the Netherlands at the time. This includes quarantine and proof that you have tested negative for a COVID-19 infection.

Please also be aware that travel from certain countries may be restricted.

Rules that are in place now may change closer to the tournament.

Check out our "Travel and transport" page for more information, or visit the government website directly.

Where can I learn about the health situation in the host city?

The official city website is a useful resource for updates on the COVID-19 related developments in Amsterdam.

How many fans will be allowed inside the stadium?

This will differ across the 11 UEFA EURO 2020 venues, based on the local health regulations. At Johan Cruijff ArenA in Amsterdam, 16,000 will be allowed inside the match, corresponding to 33% of the stadium capacity.

🎟️ Tickets

I have a question about my EURO 2020 match ticket.

For any questions about your match ticket, please visit the Ticket FAQs.

🏟️ Stadium entry

When do I have to wear a face mask? What qualifies as a face mask?

Wearing a face mask is mandatory onsite at all times. The mask has to cover your mouth and nose.

It needs to be a face mask which are made for use by the general public. Other types of masks, e.g. transparent face shields or scarves, will not be accepted.

You can safely take if off while you're seated to eat or drink. We recommend you bring additional masks just in case.

Can I be exempt from wearing a mask?

If you're exempt from wearing a mask for medical reasons, you will not need to wear one at the stadium. You must be in possession of a doctor's certificate proving your exemption. Please be ready to show it upon entry and also to security staff in the stadium as required.

Are there any changes to the entry and exit procedure? How much time is it going to take?

Dedicated entry time slots will be in place that indicate the time you should arrive at your entrance for a stress-free arrival. Be sure to check which entry time slot you've been assigned so you can plan your journey to the stadium accordingly. This means you may need to travel to the stadium earlier than you're used to.

Can I bring my own hand sanitiser?

There will be plenty of hand sanitiser units throughout the stadium, but you can bring your own if you prefer. Note that the bottle should not be larger than 50ml.

How will you be enforcing the health & hygiene measures? What happens if I don’t follow them?

Staff onsite will remind you and guide you through the measures in place.

Any infringement of Code of Conduct may result in denial of access to the stadium, removal from the Stadium and/or further legal action, at the discretion of UEFA.

If you suspect that someone is not respecting the Spectators Code of Conduct, and you believe you are at risk, please inform a steward, volunteer, or another member of staff.

What do I do if I develop symptoms typical of COVID-19 after I’ve visited a EURO 2020 match?

Information on the measures you should take if you develop symptoms can be found on the Dutch government's website.

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