What happens to my EURO?
Following the official media release that UEFA EURO 2020 will be postponed until 2021, we have put together some of the most frequently asked questions.
This article is updated on a regular basis, as and when we have more information. Please check back soon to see the latest updates.
Is UEFA EURO 2020 going to take place as planned?
UEFA has announced that UEFA EURO 2020 will be postponed by 12 months. The proposed new dates are 11 June to 11 July 2021. Please check the official media release for more details.
What happens to my UEFA EURO 2020 match ticket?
We understand that you may have several questions about what happens next. Our team is working hard to re-organise the ticketing for the postponed tournament.
As an existing ticket buyer, please be assured that if you cannot attend the tournament in 2021, the face value of your tickets will be refunded in full.
The ticketing team will be in touch with further details within the next month, so keep checking your emails and euro2020.com/tickets for further updates.
I have a hotel booking in the host city I was planning to visit. Can I cancel the booking?
Depending on where you made your booking, the first step is to find out what cancellation policy applies to your reservation. Check your confirmation email or log onto your account to find out more. If you have a flexible policy, you may be able to cancel your booking right away and get a full refund.
It’s best to keep monitoring your provider’s website for policy updates and call them to enquire about your options.
What happens to my flight booking?
Almost all major airlines have introduced a new policy waiving change fees for your flight ticket. Visit your airline’s website or give them a call to see what the exact rules are.
It is difficult to anticipate how the situation around COVID-19 is going to evolve and how it is going to affect air travel.
If you have a flight booking for June or July and the flexible policy does not apply to your flight yet, it’s worth asking your airline for the best option.
I have applied for a visa, but it will not be valid until 2021. What do I do?
If you have applied for a FAN ID to attend the matches in Saint Petersburg, please keep an eye on your inbox. The team will get in touch with you directly in due time.
For all other visas, you may want to get in touch with your local embassy or apply for a new visa. However, our recommendation is to wait until the new match schedule is finalised to assess the best option.
I was selected as a volunteer for UEFA EURO 2020. What happens now?
The local organiser (LOS) will reach out directly to all EURO 2020 volunteers via email. We recommend checking your inbox for further advice on what happens next.
What happens to all the UEFA Festival activities in the cities?
Don’t worry, the tournament in 2021 will offer something for everyone, whether you’re a ticketholder or simply want to join the action in the host cities! In the next couple of months we will be updating the UEFA Festival pages to inform you about the new UEFA Festival format and what will change in 2021.