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COVID-19 guidance for your EURO 2020 match

Reducing the risk of a COVID-19 infection is our shared responsibility so we’ve implemented some new rules to help protect you and other football fans.

We hope you're excited for your matchday at Wembley Stadium, but remember this won't be your usual stadium visit and we want to make sure this a safe and comfortable experience for all. Staff onsite will remind you and guide you through the measures in place.

When attending a match at Wembley Stadium:

  • Keep a distance of at least 1.5m to other fans.
  • Wear a face mask - the mask has to cover your mouth and nose at all times. We recommend you bring additional masks just in case.
  • Arrive at the stadium within your allocated 30-minute time slot.
  • Don’t occupy any other seat than the one on your ticket.
  • Wash and disinfect your hands frequently. You can find sanitiser stations throughout the stadium.
  • Don’t shake hands. Avoid hugs, high fives and any close contact with others.
  • Stay in your seat during half-time and limit your movements to and from your seat as much as possible. Always follow the signs indicating which way to go.
  • Don’t come to the stadium if you feel unwell or experience any symptoms of COVID-19.

All fans will be required to acknowledge that they've read and understood the full Code of Conduct.

Download the full code of conduct

Arriving at the stadium

Entering the stadium will be a little different at UEFA EURO 2020 to what you may be used to.

Each of the 12 venues will have its own health and safety measures and requirements for entry may differ across the host cities.

Requirements for stadium entry at Wembley Stadium:

Before you head to the stadium, make sure you have your mobile match ticket, as well as your face mask. (Check out our Matchday checklist for more tips on what to pack!)

To keep everyone safe, we have created entry time slots for every ticket holder. You will have a 30-minute window to arrive at the stadium. These slots have been created so that we can follow social distancing guidelines and we strongly recommend you follow them for a stress-free arrival.

Check back closer to your match to find out more about your allocated entry time slot. Also keep your eyes peeled on your inbox for an email from our ticketing team.

⚠️ Additional requirements such as a negative COVID-19 test result may be put in place for stadium entry. More details will be available closer to the tournament.

UEFA via Getty Images

Stadium capacity

According to current planning, Wembley Stadium will host a minimum of 22,500 fans for each of the first three group matches and the round of 16 match. Capacities for the semi-finals and final will be confirmed in early June.

What we're doing to keep you safe

Our main priority is to deliver a safe UEFA EURO 2020 for everyone, which is why we’re working with the local governments and health authorities to ensure our measures adhere to the public health guidance of the host country.

  • A diligent cleaning regime will be reinforced. Highly frequented touchpoints such as door handles, handrails or counters will be disinfected regularly throughout the matchday. The entire stadium is cleaned on a regular basis before, during and after your visit.
  • Over 800 hand sanitiser units across the stadium will make it easy for everyone to follow recommended hygiene practices.
  • Cashless transactions - all venues will accept card payments, many via contactless payment, to further reduce shared contact.
  • We’re implementing queuing management in front of lifts, concessions and other facilities. Clear floor markings help with direction and movement.
  • Education of staff - our VW Mobility Makers and everyone else working at the venue will have received extensive training to ensure we can deliver a safe and comfortable event according to best practice and government guidelines. This also includes providing all workforce with the necessary protective equipment such as face masks and gloves as required.
  • All mitigation measures will be promoted heavily throughout the stadium so that everyone is aware of the rules.

Let me give you a top tip

If you’re unsure about something our UEFA EURO 2020 volunteers, the VW Mobility Makers, are there to help. They will have info points throughout Wembley Stadium.

FAQs

We will continue to update this section over the upcoming weeks, so check back for more information soon.

🧳 General / travel-related questions

If you’re travelling from abroad, remember you will have to comply with the border entry restrictions and requirements enforced in the United Kingdom at the time, this includes quarantine and proof that you have tested negative for a COVID-19 infection.

Please also be aware that travel from certain countries may be restricted.

Rules that are in place now may change closer to the tournament.

We encourage you to take those restrictions and requirements into consideration when deciding whether to return your tickets or keep them.

Check out our "Travel and transport" page for more information, or visit gov.uk directly.

According to current planning, Wembley Stadium will host a minimum of 22,500 fans for each of the first three group matches and the round of 16 match. Capacities for the semi-finals and final will be confirmed in early June.

🎟️ Tickets

For any questions about your match ticket, please visit the Ticket FAQs.

🏟️ Stadium entry

If any additional requirements apply other than the ones outlined in the "Arriving at the stadium" section above they will be announced closer to the tournament.

A COVID-19 test centre is not currently foreseen at Wembley Stadium.

Wearing a face mask is mandatory onsite at all times. The mask has to cover your mouth and nose.

You can safely take if off while you’re seated to eat or drink. We recommend you bring additional masks just in case.

We will share more information about the specific types of masks to be worn at Wembley Stadium soon.

If you're exempt from wearing a mask for medical reasons, you will not need to wear one at the stadium. You must be in possession of a doctor's certificate proving your exemption. Please be ready to show it upon entry and also to security staff in the stadium as required.

Dedicated entry time slots will be in place that indicate the time you should arrive at your entrance for a stress-free arrival. Be sure to check which entry time slot you've been assigned so you can plan your journey to the stadium accordingly. This means you may need to travel to the stadium earlier than you're used to.

For the end of the game, the venues are currently looking at how they will approach the stadium exit procedure. Any procedures that are different to usual matchdays will be outlined on this page closer to the tournament.

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