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COVID-19 guidance for your EURO 2020 match

We hope you're excited for your matchday at Stadium La Cartuja Sevilla, but remember this won't be your usual stadium visit and we want to make sure this a safe and comfortable experience for all.

⚠️ All ticket holders attending the matches at Stadium La Cartuja Sevilla are recommended to collect a COVID-19 wristband before heading to the stadium and have their Radar COVID app activated. Please see below for more info.

Requirements for stadium entry at Stadium La Cartuja Sevilla

🎟️ Mobile match ticket, ID and face mask

Before you head to the stadium, make sure you have your mobile match ticket, your passport or ID card, as well as your face mask. (Check out our Matchday checklist for more tips on what to pack!)

📱 Radar COVID app

Please make sure you’ve downloaded the Radar COVID app, the Spanish government’s official contact tracing app (Download iOS / Android).

All ticket holders (Spanish and international fans) should have the app activated upon arrival at the stadium.

⚠️ Recommended: COVID-19 wristband

It is recommended that you present a COVID-19 wristband when entering the stadium. Children under 12 are exempt.

The COVID-19 wristband is not mandatory for stadium entrance.

Ticket holders can collect a wristband when presenting any of the following:

  • A negative COVID-19 PCR test result, not older than 48 hours by the time of kick-off. You need to provide a document that carries the date of your test, the name and contact details of the test centre, the type of test that was carried out and the negative result.
  • A negative rapid antigen test result, not older than 48 hours by the time of kick-off. You need to provide a document that carries the date of your test, the name and contact details of the test centre, the type of test that was carried out and the negative result.
  • A document certifying that you’ve been fully vaccinated against COVID-19. The certificate needs to carry the date, type and country of your vaccination.
  • A certificate of recovery from COVID-19. The document needs to carry the date of the first positive test and must certify that you have recovered from the disease and that you’re no longer contagious, and the country where the certificate was issued.
How to collect your wristband

We highly recommend you collect it as early as possible, ideally on the day before your match to avoid any last-minute rush on matchdays.

1️⃣ On matchday or the day before matchday, please head to one of the seven wristband points listed below.

2️⃣ Present your valid certificates and documents either in electronic or printed form, in English, Spanish, German or French. Any other language must be accompanied by an official translation.

3️⃣ Present your valid EURO 2020 match ticket or invitation. Please also have valid ID ready.

4️⃣ If all documents are valid, you will be handed your wristband by one of the volunteers onsite. They will ask you to put the wristband around your arm upon receiving it.

Every ticket holder needs to pick up their wristband personally. If you have several match tickets for Seville, you'll need to collect your wristband separately ahead of each match.

Getting tested

A test centre located south of the stadium (Puente Alamillo Escalada) will be available on matchdays from 10:00 until kick-off, but you can also get tested at any medically certified centre in Spain or abroad. Just make sure your certification is in either English, Spanish, German or French. Any other language must be accompanied by an official translation.

If you're unsure where to get tested, have a look at this list of certified medical centres.

Wristband collection points

At each of the seven collection points, there will be a friendly team of volunteers, civil protection and security staff who will be happy to help you with any questions.

  • Puerta de Jerez
  • Alameda de Hércules
  • Area of El Cachorro Centro de Salud
  • Stadium La Cartuja Sevilla (north)
  • Stadium La Cartuja Sevilla (south)
  • Santa Justa train station
  • Sevilla Airport

View on interactive map (EURO 2020 app only)

Download city map

🕐 Opening days and hours:

Match: Spain vs Sweden
13 June from 16:00 to 21:00
14 June from 09:00 to 21:00

Match: Spain vs Poland
18 June from 16:00 to 21:00
19 June from 09:00 to 21:00

Match: Slovakia vs Spain
22 June from 16:00 to 21:00
23 June from 9:00 to 18:00

Match: Round of 16
26 June from 16:00 to 21:00
27 June from 09:00 to 21:00

More questions about the test procedure? Check out our FAQs below.

🕐 Entry time slots

To keep everyone safe, we have created entry time slots for every ticket holder. You will have a 30-minute window to arrive at the stadium. These slots have been created so that we can follow social distancing guidelines and we strongly recommend you follow them for a stress-free arrival.

Enjoying a safe EURO 2020 at the stadium
Enjoying a safe EURO 2020 at the stadium

Code of Conduct

Reducing the risk of a COVID-19 infection is our shared responsibility so we’ve implemented some new rules to help protect you and other football fans.

When attending a match at Stadium La Cartuja Sevilla:

  • Keep a distance of at least 1.5m to other fans.
  • Wear a face mask - the mask has to cover your mouth and nose at all times. We recommend you bring additional masks just in case.
  • Arrive at the stadium within your allocated 30-minute time slot.
  • Don’t occupy any other seat than the one on your ticket.
  • Wash and disinfect your hands frequently. You can find sanitiser stations throughout the stadium.
  • Don’t shake hands. Avoid hugs, high fives and any close contact with others.
  • Stay in your seat during half-time and limit your movements to and from your seat as much as possible. Always follow the signs indicating which way to go.
  • Don’t come to the stadium if you feel unwell or experience any symptoms of COVID-19.

All fans will be required to acknowledge that they've read and understood the full Code of Conduct.

Download the full code of conduct

What we're doing to keep you safe

Our main priority is to deliver a safe UEFA EURO 2020 for everyone, which is why we're working with the local governments and health authorities to ensure our measures adhere to the public health guidance of the host country.

UEFA via Getty Images

➡️ More about health and safety measures
  • A diligent cleaning regime will be reinforced. Highly frequented touchpoints such as door handles, handrails or counters will be disinfected regularly throughout the matchday. The entire stadium is cleaned on a regular basis before, during and after your visit.
  • Cashless transactions – all venues will accept card payments, many via contactless payment, to further reduce shared contact.We're implementing queuing management in front of lifts, concessions and other facilities. Clear floor markings help with direction and movement.
  • Education of staff - our Volkswagen Mobility Makers and everyone else working at the venue will have received extensive training to ensure we can deliver a safe and comfortable event according to best practice and government guidelines. This also includes providing all workforce with the necessary protective equipment such as face masks and gloves as required.
  • All mitigation measures will be promoted heavily throughout the stadium so that everyone is aware of the rules.

Let me give you a top tip

If you’re unsure about something our UEFA EURO 2020 volunteers, the Volkswagen Mobility Makers, are there to help. They will have two info points at the stadium.


⚠️ COVID-19 wristband questions

Can I collect a wristband on behalf of other people, e.g. my friends or family, if I show their certifications?

No. Wristbands can only be picked up personally.

I have tickets for more than one match in Seville. Can I collect all my wristbands at one time?

No. There are different wristbands for each match in Seville.

What if I forget to pick up my wristband?

If you didn’t get a wristband, you can still enter the stadium, as long as you have a valid match ticket and ID on you.

Is the wristband waterproof?

Yes – it's completely waterproof.

I am flying to Seville for my matchday. Can I pick up my wristband at the airport?

Yes, you can pick it up at the airport collection point.

🎟️ Tickets

I have a question about my EURO 2020 match ticket.

For any questions about your match ticket, please visit the Ticket FAQs.

🏟️ Stadium measures

When do I have to wear a face mask?

Wearing a face mask is mandatory onsite at all times. The mask has to cover your mouth and nose.

Can I be exempt from wearing a mask?

If you're exempt from wearing a mask for medical reasons, you will not need to wear one at the stadium. You must be in possession of a doctor's certificate proving your exemption. Please be ready to show it upon entry and also to security staff in the stadium as required.

Are there any changes to the entry and exit procedure? How much time is it going to take?

Dedicated entry time slots will be in place that indicate the time you should arrive at your entrance for a stress-free arrival. Be sure to check which entry time slot you've been assigned so you can plan your journey to the stadium accordingly. This means you may need to travel to the stadium earlier than you're used to.

Can I bring my own hand sanitiser?

There will be plenty of hand sanitiser units throughout the stadium, but you can bring your own if you prefer. Note that the bottle should not be larger than 50ml.

How will you be enforcing the health & hygiene measures? What happens if I don’t follow them?

Staff onsite will remind you and guide you through the measures in place.

Any infringement of Code of Conduct may result in denial of access to the stadium, removal from the Stadium and/or further legal action, at the discretion of UEFA.

If you suspect that someone is not respecting the Spectators Code of Conduct, and you believe you are at risk, please inform a steward, volunteer, or another member of staff.

What do I do if I develop symptoms typical of COVID-19 after I've visited a EURO 2020 match?

If you experience symptoms such as a fever or cough, please self-isolate immediately and call the health services hotline (+34 900 40 00 61). Please do not go to a doctor or medical centre unless instructed to do so by the health services. More information can be found on the website of the Andalusian health authorities (Spanish only).

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