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UEFA EURO 2024 is all about people! It’s our aim to celebrate diversity and inclusion and ensure all fans can be part of the celebrations. This page will help you plan for your EURO 2024 trip. Check this page regularly for updates to ensure you have the best experience possible.

🌍 Accessible travel to Cologne

By train 🚆

Cologne Central Station is fully accessible.

🚨 Don’t forget: All ticket holders have access to discounted DB train tickets and international rail passes.

More info on our travel page

Booking a DB train ticket 

  • Wheelchair spaces on trains must be booked in advance
  • It’s recommended to select a connection with sufficient transfer time
  • DB have a dedicated Mobility Service Centre (MSZ) to support you with your planning. They can also organise assistance for boarding, transferring or getting off a train

Mobility Service Centre (MSZ)

Phone: +49 (0) 030 65212888
E-mail: msz@deutschebahn.com

DB Mobility Service Centre

Onboard DB trains and at train stations

Trains are generally accessible for fans with limited mobility; carriage doors are wide enough to fit wheelchairs and trains are equipped with dedicated wheelchair spaces.

  • You can pre-book your wheelchair space in advance for long-distance trains such as ICE, IC and EC services.
  • Equipment such as walking aids can be carried free of charge.
  • At larger train stations, you can request a wheelchair should you require it.

By plane 🛬

If you require additional assistance, make sure you inform your airline in advance. It is best to do this at least 48 hours before you start your journey to allow plenty of time for arrangements to be made. Visit the dedicated accessibility and mobility page on the Cologne / Bonn Airport website for information on arrivals and departures.

By car 🚘

It is not advisable to drive into Cologne during EURO 2024. However, those who need to travel by car should visit the City of Cologne website for information about their specially equipped accessible parking spaces available in public car parks.

Accessible travel guide 🧑🏼‍🦽

The German National Tourist Board has a dedicated guide on accessible travel throughout the country that can help you plan your EURO 2024 trip.

For general Cologne travel guidance, head over to our travel page.

🏙️ Accessible travel around Cologne

Public transport 🚊

Most of the light rail stops across the city are accessible. Visit the KVB website (link available in German only) and click the PDF map “ohne Treppen” (step-free) to plan your route. Additionally, use the filter function when determining your route in the KVB online tool (available in German only).

Taxi 🚕

A number of taxis with the capacity to transport people in wheelchairs are available. Accessible taxi services should be requested at least 48 hours in advance via the central telephone number +49 221 2882.

💡 The Tourist Information Office are available to answer all questions about accessible experiences. Among other things, guided city tours are offered for people with limited mobility, and there are also tours in sign language as well as tours for blind and partially sighted guests. In addition, most sights and attractions are completely or mostly accessible.

⚽ Stadium accessibility

📲 EURO 2024 match tickets

All tickets will be mobile tickets. Our ticketing team will provide updates by email in the lead-up to EURO 2024. For more information, please visit the ticketing FAQs.

There are two types of accessibility tickets available for EURO 2024 – Wheelchair User tickets and Easy Access tickets. A complimentary companion ticket is available during the ticketing process. For more details, visit the Accessibility tickets FAQs.

🅿️ Accessible parking

Accessible parking permits can be requested during the ticket application process. Our ticketing team will allocate permits closer to the match and inform applicants. Please be aware that permits are not guaranteed on application and subject to availability.

🙋 Volunteers

A team of friendly staff and volunteers will be on-site to assist you with directions and answer any questions. There will be dedicated accessibility volunteers too!

🦻 Audio-descriptive commentary (ADC)

ADC commentary will be available at all EURO 2024 matches. We'll let you know how to access the service and the language availability soon.

🧑‍🦽 Wheelchair loan service

Wheelchairs will be available to loan for fans who are unable to walk longer distances. Simply speak to our volunteers on-site for assistance.

🏟️ Accessible facilities at Cologne Stadium

Detailed information about stadium facilities will be released soon.

🎉 EURO 2024 Festival accessibility

The EURO 2024 Festival will be in full swing throughout June and July. The festival sites will be accessible to all fans with facilities such as viewing platforms, ramps to activations and more! Check back later for detailed information.