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Accessibility

Our aim is to make the UEFA Champions League Final fully accessible to everyone and create a diverse and inclusive environment to meet the needs of all football fans.

All main transport hubs for entry to Paris and Saint-Denis, including the airports and train stations, are well-equipped with accessibility services. The public transport system, the RATP, also implements a range of services to help you make your way around smoothly.

This page will be updated regularly with more details, so don’t forget to check back soon. Even if you have been to Stade de France before, please keep in mind that things may work slightly differently than on usual matchdays at the venue.

Accessible travel to Paris

Paris offers a range of accessible public transport options that will be in operation during the UEFA Champions League Final.

Below you will find useful links on the accessibility services at the key transport hubs serving Paris.

By plane

Top tip

If you’re a disabled passenger, please inform your airline or train carrier in advance and let them know of the kind of assistance you will need ahead of your journey.

By train

The SNCF is the train operator in France and provides a range of amenities for disabled passengers on board trains and at stations. All major hubs serving Paris by train – Gare du Nord, Gare de l’Est, Gare de Montparnasse and Gare de Lyon offer accessible solutions. You may even qualify for travel discounts – visit the official SNCF accessibility guide for details.

Getting around Paris and Saint-Denis

Once you’ve arrived, you will soon discover that the Paris public transport network, the RATP, has plenty of options to help you make your way around and has all the details on network accessibility to guide you throughout your city adventures whether you’re traveling by metro, RER, tramway bus or even the night bus.

The official Paris tourism webpage is your ultimate online guide to all the information on accessible public transport.

Metro and RER trains

We recommend getting around the city using the RER trains for the quickest and most convenient journey. The RER stations in Paris offer many services, including an information desk where you can speak with staff directly and vocal prompts at ticket machines, elevators, and escalators. However, please note that if you would like to use the metro to get around the city, only line 14 is accessible.

Getty Images/iStockphoto

Taxis

Two taxi operators in Paris provide accessible transport for disabled fans. Operator G7 and Taxi Parisien PMR both offer vehicles for wheelchair users at no additional cost. Read the official Paris tourism page on accessible taxis for all of the details.

Accessible parking in the city

If you are travelling by private vehicle, Paris has several parking locations that are accessible and reserved for disabled people. To use these spots, you must have a valid European parking card for disabled people. All the info on accessible car parks and designated parking spots can be found on the official Paris tourism website.

Matchday accessibility

UEFA via Getty Images

Check back on this page closer to the match for the full matchday accessibility details.

Accessibility tickets

There are two types of accessibility tickets available for the UEFA Champions League Final – Wheelchair User tickets and Easy Access tickets. All accessibility tickets come with a complimentary companion ticket, should you need.

For more details, be sure to read the Accessibility tickets FAQs. 

Stade de France accessible parking

If you have applied for an Accessibility ticket, you can also apply for a complimentary parking pass. The parking passes will be allocated on a first come, first served basis. You will receive an email from UEFA’s ticketing team if your application is successful.

Keep in mind that there are a limited number of parking passes available and that even if you have requested one, we cannot guarantee that your request will be successful.

At Stade de France, B7 is the designated accessibility parking lot. There are no height restrictions for vehicles as it is an open-air lot and the entrance to the parking will be open as of 18:00 on matchday (three hours before kick-off).

Download map

Stadium accessibility

If you need extra guidance at the stadium, there will be a team of local staff onsite to assist with parking allocation and directions. All stadium entrances will open from 18:00, three hours before the match kicks off.

Once you arrive, there will be accessible security lanes located on the side of each entrance where you will have your bags checked.

Accessible routes to stadium

If you are coming by public transport, we recommend taking the RER B train to La Plaine – Stade de France station as it is accessible and about a ten-minute journey (600m) from the stadium. You can also come in on the RER D train at Stade de France – Saint-Denis station, however, this journey is longer as it is approximately 1.2km to the stadium.

Wheelchair users who will be using the RER trains are encouraged to reserve a ramp by calling +33(0)970824142 or sending an email to accesplus@transilien-sncf.fr the day before traveling at the latest.

Accessibility services at the stadium

Audio descriptive commentary

Audio descriptive commentary will be available in English and French via a limited number of dedicated headsets provided by the stadium. It will not be possible to connect to the service through personal radios or smartphones. More information will be available soon.

Toilets

Stade de France has accessible toilets on all levels. Toilets are single sex (male or female). However, these are standalone toilets and therefore can be used by both genders and a disabled person can enter with a companion of a different gender.

Wheelchairs for loan

A matchday wheelchair loan service is available to assist fans with limited mobility to get to their seats safely. Eight wheelchairs are available for loan, and these do not need prior reservation.

Please note that the wheelchairs for loan cannot be kept during the match and fans will need to transfer into their designated seats. If you have a wheelchair user ticket, you should bring your own wheelchair.

Trophy Experiences

The fan activities taking place in Paris and Saint-Denis are all fully accessible and are equipped with wheelchair ramps so you can safely enjoy the trophy displays, selfie points, mini-pitch and animations taking place! Check out our Trophy Experience page to find out what you can expect when you arrive at each location.

Frequently asked questions

What if the route to my stadium entrance is a long way? Will there be additional services in place for disabled spectators to reach the stadium?

There are wheelchairs available for loan at the stadium should you need to use one to get from the stadium entrance to your seat. Our team of volunteers and stewards are more than happy to assist you once you arrive at the stadium. Please note, there are no services provided outside of the stadium entrances.

Does the stadium have lifts?

Yes, all accessible lifts will be marked with the international accessibility icon to show priority use for disabled fans.

Are all entrances fully accessible?

All entrances except E and T have an accessibility lane to the far side of the gate.

Which stadium entrance should I use?

You can only use the gate that's marked on your ticket. If you have an accessible parking pass for the match, you can also use gate A as it is closest to the disabled parking area.

Are concessions stands adapted for disabled users?

All official UEFA Champions League Final concessions kiosks are fully accessible and have low-level counters on the sides of the kiosk. Disabled fans should make their way to these low-level counters, which are also fitted with tactile paving to assist blind and partially sighted fans.

Where are the accessible toilets located in the stadium? Is that far from the seating areas?

Accessible toilets are available on every level in the stadium so you will be able find some not too far from your seats. They are usually located close to the concessions stands.

Can I bring my guide dog into the stadium with me?

Yes, it is no problem to bring your assistance dog into the stadium. There are no dog relief stations but there is a designated guide dog area if you do not want them to go into the stands.