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Real Madrid Supporter Guide ⚪

Got your hands on a match ticket? It’s time to get planning! You’ll find everything you need to know here if you’re a Real Madrid supporter travelling to London for the UEFA Champions League final.

UEFA via Getty Images

📲 Mobile ticket distribution

All mobile tickets will be delivered on the UEFA Mobile Tickets app. You’ll receive an email when your ticket(s) have been sent to you.

Make sure you have the app on your phone in order to download your ticket. If you have multiple tickets, remember to transfer them before you leave for London.

Groups with a limited number of phones are able to enter the stadium using tickets on just one mobile device but the group must all enter the stadium at the same time.

Our ticketing team will send you all the details by email. For more information, please visit our ticketing FAQs or watch our Mobile Ticketing video.

🌍 Before you travel

We recommend making the most of your trip and staying in London for the weekend. Please note, transport options back to Spain on the night of the final will be extremely limited.

🚨 To enter the UK, you need a passport which is valid for the whole of your stay.

For more information and exceptions, visit GOV.UK.

If you are not travelling on a Spanish passport

Nationals from a small number of countries now require Electronic Travel Authorisation (ETA) before travelling to the UK.

European nationals do not currently need to have an ETA to travel to the UK.

Visit the GOV.UK website for more information, including the up-to-date list of nationalities who require an ETA to travel to the UK.

✈️ Flying to London

🛬 Independent flights

London is served by six major airports; Heathrow, Gatwick, London City, Luton, Southend and Stansted. Take advantage of the excellent transport links from London airports into central London.

  • If your flight arrives in the morning on matchday: Use public transport from London airports to get to central London locations and the Real Madrid Fan Meeting Point.
  • If your flight arrives in the afternoon on matchday: Head straight to Wembley. There are plenty of bars and restaurants in the area and stadium gates open at 16:00.
⚠️ There are no direct train services to or from Luton Airport on the weekend of the final

This is due to planned engineering works.

Taxi and coach services are recommended for supporters travelling to or from Luton Airport on these dates.

During the day, four coach services run per hour with a journey time to central London of 65–95 minutes.

⏱️ Times and distances from airports to central London:

Heathrow Airport
Distance to centre: 27km
15 mins to London Paddington via Heathrow Express

Gatwick Airport
Distance to centre: 45km
35 mins to London Victoria via Gatwick Express or Southern Railway
30–45 mins to London Bridge, St Pancras or Farringdon via Thameslink services

Stansted Airport
Distance to centre: 63km
50 mins to London Liverpool Street via Stansted Express

London City Airport 
Distance to centre: 14km
20 mins to Bank via Docklands Light Railway

London Southend Airport 
Distance to centre: 61km
60 mins to London Liverpool Street via Greater Anglia

Luton Airport
Distance to centre: 55km
Travel to central London by coach or taxi only

Check TfL's website to plan your route or download the TfL Go app.

Download the TfL map

Other options:

🛩️ Real Madrid supporters on chartered flights

If you are on a chartered flight from Spain you will arrive at either London Southend Airport or Stansted Airport.

From the airport we strongly recommend using public transport for your onwards journey. You can reach London Liverpool Street station within an hour.

🚆 London Southend Airport ➡️ London Liverpool Street - 60 mins via Greater Anglia services
🚆 Stansted Airport ➡️ London Liverpool Street - 50 mins via Stansted Express
🚇 London Liverpool Street ➡️ Wembley Stadium - 30 mins on Metropolitan Line

🚌 Madrid to London by chartered coach

Supporters travelling from Spain by private coach have two options to get to the UK:

⛴️ Coach travel via the ferry

⬅️ from Dunkirk or Calais in France
➡️ to Dover in England

🚇 Coach travel via the Eurotunnel

⬅️ from Calais, France
➡️ to Folkestone, England

🅿️ Coach parking in London

Your coach will either park at the Real Madrid Fan Meeting Point or at the dedicated Real Madrid coach parking site.

🚌 An accessible shuttle service will be in operation between Wembley Stadium and the coach parking site nearby.

Please note, there may be long wait times to get onboard the ferry, particularly for coaches travelling back to mainland Europe after the match. If you are required to wait, your coach will be sent to a waiting area.

🚅 Travelling from Madrid to London by train

For a fast and relaxing journey to London, the Eurostar is a great option, with its terminal, St Pancras International, perfectly located in the city centre.

The Eurostar offers direct train services to St Pancras International from Paris.

Check the Eurostar website for more information.

🚗 Don't travel to London by car

There is no car parking at any UEFA Champions League final site. This includes the Real Madrid Fan Meeting Point and Wembley Stadium (unless you’ve pre-booked accessible parking).

Accessible travel ♿

Visit our Accessibility page for helpful information on accessible travel to and around London, stadium services and facilities, audio-descriptive commentary and more.

⚠️ Taking a coach from Spain will take a significant amount of time

Border, immigration and security checks are likely to add significant delays. We recommend flying or taking the train for the easiest journey into London.

If you are planning to travel via private coach or minibus, please follow the guidance from your travel operator for arrival times and immigration procedures.

🎉 Real Madrid Fan Meeting Point

The Fan Meeting Point location and more information will be announced shortly!

  • Open from 11:00 on matchday
  • Expect live entertainment, food and drink kiosks, official UEFA Champions League merchandise and fellow Real Madrid supporters getting in the party mood!

🚇 Getting to the stadium

Wembley Stadium gates open at 16:00. Leave plenty of time for your journey and set-off early to beat the rush.

Download the map

🚇 Public transport is the best way to travel around London and to the stadium

Use the Tube to arrive at Wembley Park or Wembley Central, or hop on the train to Wembley Stadium station. Remember drinking alcohol on public transport including the Tube is prohibited.

🚕 Going to Wembley by taxi is not advised. London will be busy with local traffic on the day of the final. Road closures and travel disruption are likely to affect your journey.

From the Real Madrid Fan Meeting Point 🎉

Expect your journey to Wembley Stadium from the Real Madrid Fan Meeting Point to take at least an hour, so leave for the stadium in plenty of time.

If you cannot get to the Fan Meeting Point before 14:00 consider heading straight to Wembley.

From London airports ✈️

Times and routes to Wembley Stadium:

Heathrow Airport
45 mins to Wembley Central station
🚇 Heathrow Express from Heathrow Airport to Paddington
🚇 Bakerloo Line from Paddington to Wembley Central

Gatwick Airport
80 mins to Wembley Park station
🚆 Thameslink services from Gatwick Airport to London Bridge, Farringdon or St Pancras
🚇 Jubilee Line from London Bridge / Metropolitan Line from Farringdon or Kings Cross (which is next to St Pancras)
👍🏽 The Jubilee and Metropolitan lines both take you directly to Wembley Park station

Stansted Airport
100 mins to Wembley Park station
🚆 Greater Anglia services from London Stansted Airport to London Liverpool Street
🚇 Metropolitan Line from London Liverpool Street to Wembley Park

London Southend Airport
100 mins to Wembley Park station
🚆 Greater Anglia services from London Southend Airport to London Liverpool Street
🚇 Metropolitan Line from London Liverpool Street to Wembley Park

📆 Plan your journey using the Transport for London and National Rail websites.

⏰ We strongly advise supporters to arrive at Wembley 4 hours before kick-off.

🟡🔴 Enter via the entrance colour displayed on your ticket

📲 Refer to your mobile ticket for your entrance colour zone. The quickest route into the stadium is by following the signage for the colour zone.

Have your tickets ready on your phone to show matchday stewards when asked.

Please ensure you enter via the correct turnstile. You will only be able to enter the stadium in the colour zone that is displayed on your mobile ticket.

📺 Arriving at the match from Wembley Park station?

Check out these videos showing you exactly where to go for each stadium entrance colour.

🟡 Your route to the Yellow zone: Watch the video guiding you to seats in the Yellow zone.

🔴 Your route to the Red zone: Watch the video guiding you to seats in the Red zone.

🏟️ At the stadium

Football wouldn’t exist without supporters like you and your love for football is what makes the atmosphere unlike anything else.

We want everyone to feel welcome and we want you to have a memorable night. So remember to always show good sportsmanship for both teams, all players and the match officials. We also kindly ask you to stay in your designated seats.

  • 🍺 Alcohol can be purchased from concessions inside the stadium but must be consumed on the concourse. In accordance with local laws, alcohol can not be consumed from at seat.
  • 💳 Wembley is a cashless stadium. Please bring credit cards, debit cards or mobile devices that allow contactless payment.
🚫 No Street Drinking zone

A Public Spaces Protection Order (PSPO) is in operation around Wembley Stadium:

Street Drinking: There is a strict no street drinking policy on Olympic Way and the surrounding areas of Wembley Stadium. Don’t bring any alcoholic drinks as they’ll be confiscated. Supporters wanting alcohol before the game should head to the licensed bars or restaurants in the area or enter the stadium, where alcohol will be sold on the concourses. 

Pyrotechnics: The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is prohibited.

📄 Stadium rules

When planning your matchday, keep in mind that stadium rules for the 2024 UEFA Champions League final may differ from the usual regulations at the stadium.

🎒 Bags larger than A4 size won’t be allowed into the stadium.

🔋You can bring a small power bank, no larger than your phone.

🪪 Make sure you have a valid form of ID on you (the same ID used when purchasing your tickets and/or used on the UEFA Mobile Tickets app). It will be required to support you in case of a ticket issue.

🚭 Smoking, including the use of e-cigarettes and heat-not-burn tobacco products, is not allowed inside the stadium.

🚰 It is not permitted to bring water bottles into the stadium. Free water in cups will be available from refillable water stations inside the stadium.

🚫 Check out the list of forbidden items. You can download the full stadium rules for more information.

Download stadium rules

For more stadium info, including FAQs, food and drink options and the location of Fan Shops, check out our Wembley Stadium page.

👋 After the match

If the match is decided in normal time, the post-match Trophy Ceremony and accompanying celebrations should finish by 22:30.

If there’s extra time or penalties, expect the action on the pitch to continue until around 23:15.

Football is unpredictable and things can change. Please consider these times as estimates.

Leaving Wembley Stadium

💡 The Night Tube operates from Wembley Park

Regular trains will run all night on the Jubilee Line from Wembley Park into central London.

A queueing system will be in place to get you into the station as quickly as possible.

Services will be very busy, so please be patient when queuing up.

🏨 Supporters with accommodation in the city centre

Once the match is over, public transport is the most effective way for you to reach the city centre.

Metropolitan and Jubilee Line services run from Wembley Park after the match.

🚌 Supporters on chartered coaches

After the match, make your way back to your coach parking site.

For coach parking near Wembley, head back to your coach car park on foot.

To return to the Real Madrid Fan Meeting Point coach parking, use public transport.

🛩️ Supporters on chartered flights who didn't take a chartered coach to Wembley

Trains will operate after the match from London Liverpool Street station to London Southend Airport and Stansted Airport:

For London Southend Airport:

🚇 Wembley Park ➡️ London Liverpool Street: 30 mins on the Metropolitan Line
🚅 London Liverpool Street ➡️ London Southend Airport: 60 mins using Greater Anglia services
⏱️Trains will run from London Liverpool Street to London Southend Airport every half hour until 01:20.

For Stansted Airport:

🚇 Wembley Park ➡️ London Liverpool Street: 30 mins on the Metropolitan Line
🚅 London Liverpool Street ➡️ Stansted Airport: 50 mins using Greater Anglia services
⏱️Trains will run from London Liverpool Street to Stansted Airport every half hour until 01:25.

🚑 Emergency and embassy information

🚨 Local emergency services

Sometimes unforeseen accidents happen. We want you to stay safe in London, so if you are involved in an emergency of any kind, call 112 or 999 for police, fire and ambulance services. To report non-urgent crime, call the police on 101 from within the UK.

📍 Spanish Consulate

Spanish nationals who require urgent assistance whilst in the UK should contact the Spanish Consulate directly. Please note, the Spanish Consulate is open 10:00 - 17:00 on Saturday 1 and Sunday 2 June.

For emergencies, call 00 44 7712 764151 (or 07712 764151 if calling from a British telephone) at any time.

Visit the Spanish Consulate website for more information.